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TALK TO US

We'd love to hear from you. 

Send us an email (listed below) or fill out the form.  

 

E-MAIL

jchempcompany@gmail.com



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Payment, Shipping, and Return FAQs

1

​How do I

place an order?

Placing an order is easy!  Just choose the items you would like to purchase and add them to your cart.  Once you are done shopping, click on the cart on the top right corner of the screen to securely check out and complete your purchase.

2

Payment

& Shipping

Entering your payment information is easy!  Once your payment is received, shipping is the next step.  Orders ship within 5-7 business days after the payment is processed unless otherwise stated.  

3

Secure Ordering

& Payment Options

You never have to worry when placing an order with us.  See the lock on the left hand side of the url, that means we are safe and secure!

4

Returns

Refunds

We will gladly provide full refunds for any unopened/unused products returned within 30 days of the original purchase date. 

If a non-defective item is open and used, we will not accept it back under any circumstance and they are not subject to a refund for sanitary and safety reasons.

You can return purchases by mail after you have send us and received a cancellation number via email.  The email you send must include the following information: your name, address and order number, and your email. You will receive an email from us within 72 hours that will include with a cancellation number. You must include a proof of purchase and cancellation number for all returns.

If you return or exchange a product by mail, we recommend that you ship your package with a carrier that can provide tracking and insurance. We are not responsible for packages lost in transit without proof of tracking. Packages must be postmarked within 30 days of purchase.

To return or exchange an order by mail:

  • Include a copy of your proof of purchase and cancellation number

  • Ship your package with a carrier that can provide tracking and insurance

  • Ship to

    • JC Hemp Co
      2005 57th Ave W, #11302
      Bradenton, FL  34207